Remote Beginner Tech Documentation Assistant

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About the Company

IBM (International Business Machines Corporation) is a leading global technology and consulting company. We are dedicated to helping clients innovate and grow. With a presence in over 170 countries, IBM is committed to driving progress through technology, research, and expertise, fostering a culture of continuous learning and development.

Job Description

We are seeking a highly motivated and detail-oriented Remote Beginner Tech Documentation Assistant to join our growing team. This is an excellent entry-level opportunity for individuals passionate about technology and clear communication. The successful candidate will support our technical writing efforts, ensuring that our software products and services are well-documented and easily understandable for diverse audiences. This is a 100% remote position.

Key Responsibilities

  • Assist in creating, updating, and maintaining technical documentation, including user manuals, API guides, release notes, and FAQs.
  • Review existing documentation for accuracy, clarity, and completeness.
  • Collaborate with engineers, product managers, and other stakeholders to gather information and clarify technical concepts.
  • Ensure documentation adheres to established style guides and quality standards.
  • Organize and manage documentation repositories and version control systems.
  • Learn and apply new tools and technologies for documentation generation and publication.
  • Support the technical writing team with various administrative tasks as needed.

Required Skills

  • Excellent written and verbal communication skills in English.
  • Strong attention to detail and organizational abilities.
  • Proficiency with basic office software (e.g., Microsoft Office Suite, Google Workspace).
  • Ability to learn new technical concepts quickly.
  • Proactive attitude and willingness to ask questions.
  • Basic understanding of software development or IT concepts (e.g., APIs, cloud computing, programming languages).

Preferred Qualifications

  • Bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field.
  • Familiarity with documentation tools (e.g., Confluence, Markdown, Git).
  • Experience with graphic design tools for creating diagrams or screenshots.
  • Prior experience in a remote work environment.

Perks & Benefits

  • Comprehensive health insurance.
  • Flexible remote work schedule.
  • Opportunities for professional development and training.
  • Employee assistance program.
  • Paid time off and holidays.
  • Access to IBM's extensive learning resources.
  • Mentorship program.
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