Operations Agent

Lynden Logistics is looking for an Operations Agent to join our Domestic Operations team in Honolulu, HI. As our Operations Agent, you’ll support the full life cycle of our freight shipping services – from price quoting to final delivery. This is a safety sensitive position.

Pay Range: $20-$28 per hour

Position Schedule: Monday - Friday | 7:00 AM - 4:00 PM

What you’ll be doing:

  • Process shipment documentation such as bill of ladings (BOLs), delivery manifests, and safety data sheets.
  • Track and trace shipments and enter delivery reporting updates into our operational system
  • Support timely client and vendor billing/collections operations
  • Assess, analyze, and problem solve complex, gray-area shipping situations while meeting company and customer expectations
  • Provide outstanding, friendly service through daily communication with internal and external customers
  • Maintain compliance with HAZMAT, IATA, and DOT regulations, SOPs, and company standards
  • Support our warehouse operations by loading, unloading, and staging freight as needed

Benefits you can look forward to:

Discretionary Bonus Program – Additional bonuses paid out depending on job and company performance

Healthcare – Medical, dental and vision plans with employee contributions as low as $5 for you and your family

Paid Time Off – 17 days paid time off, PTO days increase with years of service

Holidays – 6 paid holidays and 2 floating holidays

Retirement Plan – 401(k) with up to 50% of the first 6% contributed matched

Tuition Reimbursement Program – Up to 50% of educational expenses reimbursed after 1 year of service

Extras – Life Insurance, Health and Wellness Program, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!

To succeed in this role, you’ll need these skills:

  • Previous experience with HAZMAT, IATA, and DOT regulations
  • Excellent communication and customer service skills
  • High attention to detail and accuracy in data entry and documentation
  • Proficiency with Microsoft Office and a willingness to learn new operational systems
  • Strong mathematical aptitude for pricing, weights, and measurements
  • Ability to read and interpret tariffs, procedures, and operational documents

And these qualifications:

  • High school diploma or equivalent
  • 1-3 years of logistics and operations experience
  • Ability to obtain a TSA badge

Extra credit if you have:

  • Experience working with Hawaii trade lanes
  • Familiarity with specialized cargo (hazardous, oversized, or overweight freight)

We personally review all candidates and promise to respond to applications within 5 business days of applying. Apply now and help us keep the world moving!

Pay: $20.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Application Question(s):

  • Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

Work Location: In person

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