Student Success Advisor

<em>Job Title:</em> Student Success Advisor<br><br><em>Location:</em> West Campus<br><br><em>Regular/Temporary:</em> Regular<br><br><em>Full/Part Time:</em> Full-Time<br><br><em>Job ID:</em> 1008921<br><br>Job Details <strong>Job Family</strong>ADMIN - Professional Exempt Non-Contractual (PENC)<strong>Grade</strong>14<strong>Salary</strong>$55,636 - $69,545<strong>Department</strong>Academic & Career Advisement <strong>Reports To</strong>Campus Director, Career/Advisement Services <strong>Closing Date</strong>Open Until Filled<strong>FLSA Status</strong>Exempt - Not Eligible for Overtime Compensation<strong>First Review Date</strong>November 17, 2025Position Overview<br><br>The Student Success Advisor oversees a student caseload to provide academic guidance and holistic student support. The position is responsible for providing necessary supports and referrals to students to support enrollment, retention, and completion.<br><br>What you will be doing<br><br><ul><li>Serves as the student’s main point of contact and assists all students in curating a customized academic pathway that meets their academic and career goals</li><li>Provides personalized holistic support by assessing students’ strengths and weaknesses in academic, career, and personal development and identifying factors actions to enhance academic progress</li><li>Provides students with tools to overcome academic and personal obstacles; assists students in examining alternate pathways based on changing goals, academic progress or personal situations</li><li>Provides students with referral(s) to necessary resources and support services</li><li>Utilizes technology to employ caseload management approach to assigned students by developing a systematic, intentional and intrusive communication strategies with assigned students</li><li>Manages and analyzes caseload data to support student goal attainment, monitor academic progress; generates written reports regarding their caseload progress as requested</li><li>Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans</li><li>Leads proactive outreach campaigns focusing on equitable interventions for students; contacts withdrawing students to improve retention and help inform development of retention plans</li><li>Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions</li><li>Assists students with career exploration to articulate academic and career goals</li><li>Facilitates early alert interventions in collaboration with Academic Affairs to support students and helps identify creative solutions to enhance students’ overall educational experience; such as study skills, tutoring support, mental health support, and accessing resources within and outside the College</li><li>Coordinates and facilitates financial literacy and student success workshops</li><li>Completes all necessary professional development</li><li>Performs other duties as assigned<br><br></li></ul>What you need to succeed<br><br><ul><li>Master’s degree in psychology, counseling, social work, higher education, student personnel or other discipline deemed relevant by the college and 1 (one) year of related experience in a higher education or similar setting; or Bachelor’s degree and three (3) years of related experience </li><li>MDC Advisor training and Coaching certification must be successfully completed within the first 90 days of employment</li><li>All degrees must be from a regionally accredited institution </li><li>Knowledge and understanding of College organization, goals and objectives, policies and procedures and programs</li><li>Possess strong interpersonal and communication skills in order to work with a wide range of constituents in a diverse community</li><li>Knowledge and understanding of academic programs, student and family supports, academic advising, career development practices and principles, and financial aid regulations </li><li>Demonstrated proficiency of Microsoft office software, student information systems, caseload management software and other office productivity software needed to effectively complete job duties </li><li>General knowledge of admissions and residency </li><li>Ability to effectively present information in individual and group settings via face-to-face and remote environments </li><li>Experience in advising in a Higher Education setting</li><li>Knowledge of federal, state, and college EEO/AA/Diversity laws, guidelines and procedures </li><li>Ability to understand data and make evidenced based recommendations based on relevant data</li><li>Ability to foster a cooperative work environment </li><li>Ability to maintain confidentiality of records and information </li><li>Ability to travel between campuses, between buildings and to off-campus sites</li><li>Ability to work a flexible schedule to include evening and weekend assignments</li><li>Ability to interact in a positive manner in a multi-ethnic and multi-cultural environment with students, faculty and staff<br><br></li></ul><strong>Additional Requirements<br><br></strong><strong> The final candidate is to successfully complete a background screening and reference check process.</strong>

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