RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.<br><br>We are currently seeking self-motivated, results-oriented, full- and part-time <strong>RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS</strong>. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!<br><br><strong>MAJOR RESPONSIBILITIES:<br><br></strong><ul><li>Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction</li><li>Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities</li><li>Participate in open and close procedures</li><li>Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory<br><br></li></ul><strong>EDUCATION & EXPERIENCE:<br><br></strong><ul><li>High school diploma or equivalent</li><li>Sincere interest in helping customers and driving world-class customer experiences</li><li>Ability to communicate professionally and handle multiple customers</li><li>Physical requirements: lift up to 50 lbs., stand for prolonged periods of time</li><li>Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays<br><br></li></ul><strong>MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:<br><br></strong><ul><li>Flexible Schedules & Excellent Pay</li><li>Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates</li><li>Employee Discount that includes a Friends & Family Discount Program</li><li>Tuition Reimbursement & Education Discounts</li><li>Paid Time Off for Regular Associates</li><li>401K Plan with Company Match</li><li>Esteemed Vendor & Company Job Training</li><li>Career Advancement Opportunities<br><br></li></ul><strong>OUR GROWTH OPPORTUNITIES:<br><br></strong>At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.<br><br><strong>Micro Center is an Equal Opportunity Employer.</strong>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...