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[Remote] Assistant Director, Discovery Program
Note: The job is a remote job and is open to candidates in USA. MD Anderson Cancer Center is focused on advancing its mission through innovative donor engagement strategies. The Assistant Director, Discovery Program will support fundraising goals by managing relationships with annual giving donors and facilitating their transition to deeper engagement with the institution.
Responsibilities
- Display the ability to serve and cultivate relationships with annual giving/leadership giving donors in an effort of donor-centric service and prequalification
- Display social awareness, professional etiquette, and the ability to interact and build rapport with donors, faculty and other institutional stakeholders
- Engage with varied constituencies with social fluency and garner their trust as to influence donor behavior
- Appropriately align donors to giving opportunities and orchestrate and facilitate meaningful engagements
- Engage donors using a variety of mediums and channels including mass engagement and one-to-one communication (correspondence, phone, email, video conferencing, etc.) with proactive outbound outreach, while simultaneously serving as an inbound point of contact responding and triaging all requests
- Execute monthly and quarterly touchpoint cadences across portfolio to ensure consistent and relevant donor communication
- Actively partner with donors, peers, faculty, and divisional stakeholders on the investigation, transition and flow of donors for proper engagement and other projects
- The Assistant Director will develop networks and participate in cross-functional activities to deliver on stakeholder engagement
- The Assistant Director will be able to work cooperatively with all stakeholders, contribute to the success of collaborative work teams and support completion of initiative or project to achieve stated goals
- Execute program strategy while effectively collaborating across all Individual Giving teams and with Prospect Development, Gift Processing and Analytics & Reporting
- Proactively reach out to assigned gift officers to assist in donor relationship transition
- Accurately assess interests of prospective donors; organize and present information in thoughtful and engaging ways, constantly shift between multiple activities and sources of information, maintain situational awareness, institutional awareness and adeptly navigate cross functional prospect teams in support of donor engagement and stewardship plans
- Effectively capture donor data and utilize reporting features for data analysis to garner additional insights for targeted donor engagement and program enhancements
- Develop and maintain broad knowledge of the institution such as MD Anderson's mission pillars, institutional strategy, strategic fundraising priorities, disease/physician-specific projects and programs and have the ability to offer suggestions of campaign priority alignment
- Develop a network of contacts throughout the division and institution to access additional information
- Demonstrate to donors the impact of their giving
- Provide information on institutional developments and programs relative to their interests
- Share upcoming opportunities to attend events, volunteer, participate in activities/services, or otherwise deepen their engagement with MD Anderson Cancer Center
Skills
- Bachelor's Degree
- Two years direct fund-raising experience (does not have to include solicitation experience or portfolio management experience)
- Experience in customer service/service recovery, inside sales or solutions sales experience
- Must be comfortable initiating and managing multiple outbound communications daily, including calls, emails and follow-ups to engage and connect with donors
- Ability to maintain a high level of consistent productivity
- High degree of diplomacy, emotional intelligence, ethical sensitivity, cultural sensitivity and commitment to confidentiality
- Demonstrated track record of using tact and diplomacy in communications with a wide variety of personalities
- Willingness to travel as well as work some nights and weekends
Benefits
- Medical
- Dental
- Paid time off
- Retirement
- Tuition benefits
- Educational opportunities
- Individual and team recognition
Company Overview