Regional HR Manager - Ontario (6-Month Contract)

<p style="margin: 0in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph';">Job Type:</span></strong><span style="font-family: 'Futura for Sph';"> Full Time </span></p><p style="margin: 0in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph';">Function:</span></strong><span style="font-family: 'Futura for Sph';"> Human Resources</span></p><p style="margin: 0in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph';">Address:</span></strong><span style="font-family: 'Futura for Sph';"> 160 Bloor Street East, 11th Floor, Toronto, ON</span></p><p style="margin: 0in; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph';">Working Model:</span></strong><span style="font-family: 'Futura for Sph';"> Hybrid</span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph';">Belong to Something Beautiful</span></strong></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Ready for a career glow-up? As Regional HR Manager, Contract, you’ll be providing overarching support and direction to Sephora Stores and Field Leadership on all aspects of Human Resources. The work you do will impact beauty, as your well-versed knowledge in provincial labor laws and practices helps you support multiple provinces within the region. You'll also be instrumental in elevating Field Leadership's capabilities in HR practices, coaching them to skillfully manage the talent demands of their districts or stores. You’ll be part of a team that’s united in beauty, supported by those who are equally as passionate about talent retention, employee relations, policy interpretation, health & safety, and performance management. Furthermore, you will collaborate closely with the Regional Director to define and identify market-based HR strategies that align with field objectives.</span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">What You’ll Do:</span></strong></p><p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><u><span style="font-family: 'Futura for Sph';">Overall</span></u></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Implement people strategies related to the Employee Journey that align to the field business initiatives; understand and learn the broader business/company goals and translate those into the HR vision</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Establish consistent HR best practices across all stores  </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Find opportunities to improve current processes and practices and lead change  </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Ensure alignment and consistent execution of HR initiatives and support the cascade and roll out of major HR programs</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Coach field managers on how to efficiently and effectively manage their time while navigating HR-related matters  </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Provide consistent communication to the HR Director, Retail Canada regarding all employee relations issues</span></li><li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Travel – tour stores in specific market proactively (2-3 times/week) and on demand as well as visits 2/year for each remote market </span></li></ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><u><span style="font-family: 'Futura for Sph';">Employee Relations</span></u></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Guide, train, and direct your teams on the interpretation and execution of policies and processes to maintain compliance and a positive employee experience</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Ensure legal compliance with applicable provincial Employment Standards legislation and Human Rights</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Investigate and resolve all employee relations complaints and concerns in accordance with company guidelines and open-door policy</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Support Loss Prevention investigations with appropriate HR advice, documentation and counsel</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Diagnose performance concerns and opportunities, identifying root causes and offering effective and well-rounded solutions</span></li><li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Create and implement proactive employee relations strategies</span></li></ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><u><span style="font-family: 'Futura for Sph';">Health and Safety Program</span></u><span style="font-family: 'Futura for Sph';"> </span></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Support and reinforce Occupational H&S Regulations and guidelines </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Ensure stores consistently adhere to corporate H&S program and all relevant guidelines, including required trainings and monthly H&S joint committee meetings </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Liaise with store leaders and Assistant HR Manager on workers’ compensation claims management and return-to-work programs. </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">HR Critical Metrics </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Consistently build and review HR metrics platforms which align to sustainable field initiatives and objectives.  </span></li><li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Focus on building integrity of key data based on strategic insight and the needs of the differing markets and region. </span></li></ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><u><span style="font-family: 'Futura for Sph';">Employee Engagement</span></u></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Support Sephora’s leadership planning process, coordinating and participating in leadership planning meetings and ensure development plans are created and completed an ongoing basis.</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Build and support a culture that is focused on engagement as a foundation of store routines  </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Lead the engagement action planning process and support leaders in delivering effective and meaningful action plans</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Own the annual performance appraisal process for both salaried and hourly employees, ensuring content is accurately cascaded and proactively rolled up in a timely manner</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Partner with Total Rewards on all aspects of performance appraisal and merit increase process, from pre-validations to audits</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Coach and train field leadership and elevate field management teams’ proficiency in various aspects of HR including discipline, performance management, and employee relations </span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Support HR onboarding for District Managers and Store Leadership</span></li><li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Conduct regular HR reviews </span></li></ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';"> </span></strong></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">What You’ll Bring:</span></strong></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You have 3-5 years of HR retail leadership experience </span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">University or College degree in Human Resources Management</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Strong grasp of Canadian Employment Law and sound HR judgment </span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You are a constant role model for Sephora’s inclusive and values driven culture</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You have excellent verbal and written communication and presentation skills</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You are adaptable, a team player, and able to lead and influence others</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You have strong organization and time-management skills</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You are a problem solver with an analytical mindset</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You thrive in a fast-paced environment and enjoy managing through ambiguity, acting as a strong change management agent</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">You can travel to our stores as required</span></li><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Fluently bilingual in French and English (written and spoken) is considered an asset due to potential oversight within the Quebec market</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="color: rgb(232, 232, 232); font-size: 8pt;">#FSCHIRING</span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">What You’ll Get:</span></strong></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Caring Community.</span></strong><span style="font-family: 'Futura for Sph';"> You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Fulfilling Path.</span></strong><span style="font-family: 'Futura for Sph';"> Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.</span></li><li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Meaningful Work.</span></strong><span style="font-family: 'Futura for Sph';"> As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.</span><span style="font-family: 'Futura for Sph';"><br><br></span></li></ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Rewards as Unique as You Are:</span></strong></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><em><span style="font-family: 'Futura for Sph';">Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.</span></em></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Wealth.</span></strong><span style="font-family: 'Futura for Sph';"> We offer a comprehensive compensation package, including competitive salary, bonus potential, RRSP matching.</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Health.</span></strong><span style="font-family: 'Futura for Sph';"> Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Balance.</span></strong><span style="font-family: 'Futura for Sph';"> You’ll be trusted to find the perfect blend of work/life balance that <em>actually</em> works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Growth.</span></strong><span style="font-family: 'Futura for Sph';"> A career glow-up is built into every role, with access to training and development, as well as tuition reimbursement.</span></li><li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Perks.</span></strong><span style="font-family: 'Futura for Sph';"> Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.</span></li><li style="margin: 0in 0in 8pt 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'Futura for Sph Demi';">Support.</span></strong><span style="font-family: 'Futura for Sph';"> Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.</span></li></ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Join us and Belong to Something Beautiful.</span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';"> </span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.</span></p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'Futura for Sph';">As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...