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Internship - Infrastructure Network Administrator
DEPARTMENT: IS INFRASTRUCTURE
LOCATION: GENERAL OFFICE, EAU CLAIRE, WI
REPORTS TO: TEAM LEAD, MANAGER
TRAVEL REQUIRED? OCCASIONAL
PAY RANGE: $17.25/HOUR
Why Work for Menards?
- Profit Sharing & Team Member Discount
- Highly collaborative work environment
- Monday – Friday work week
- On campus coffee shop/cafeteria with live music!
POSITION SUMMARY:
The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc’s network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance.
The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.
The schedule is flexible and we work with your school schedule!
PRIMARY RESPONSIBILITIES:
* Support:
- Maintain a basic working knowledge of Menards’ corporate network.
- Provide low-level network administration services.
- Monitoring the health of the overall network, reporting problems and incidents as necessary.
- Participate in the configuration and installation of Network Architecture.
- Assist in first line of support for network infrastructure.
- Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP).
- Assisting staff with the proper operation of the system.
- Working with external vendors and support providers as required.
- Assisting in new device certification process
- Meet with business teams and technical support staff to evaluate and assess user satisfaction
- Ensure Service Level Agreements are met
- Thoroughly test all changes prior to implementation
- Provide technical support to Menards' IS staff
POSITION REQUIREMENTS:
- Attending school for an Associate or Bachelor degree in Computer Science, Networking or equivalent.
- Minimum 1 year of experience in networking or computers.
- Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills.
- Excellent analytical skills for problem determination and resolution.
- Ability to remain calm and courteous in demanding situations
- Ability to manage multiple priorities.
- Ability to work independently, as well as, cooperate with others.
- Preferred Knowledge:
- Cisco equipment and Cisco IOS
- TCP/IP Protocols
- Fast / Gigabit Ethernet network implementation
- Router configuration, support and problem analysis
- Switch configuration, support and problem analysis
- Wireless configuration, support and problem analysis
- Modems, Terminal Servers, Dialup Servers,
- Security Authentication for Radius and TACACS
- Protocol problem analysis desirable
- HTML, Python, Linux Red Hat or SUSE, Windows 7/10, Android
- May be required to work overtime including weekends.
- Must be able to work in Eau Claire, WI for the duration of the internship
- Candidates must be eligible to work in the United States without sponsorship