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Home Based Sr Specialist Collections (32 - 40 hours per week)
Home Based Sr Specialist Collections (32 - 40 hours per week)
Apply today! Hourly rate is $18.00/hour. This role is a home based position and requires residency and maintaining residency in (Minnesota, CST, Wisconsin, CST, Texas, CST, South Dakota, CST or Arizona, MST) if offered the role.
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.
TES has multiple service centers focused on delivering a superior experience with every contact and providing the quick and seamless resolution of issues on behalf of our guests and team members. From RedCard® Guest Services to Target.com Guest Services (TGS) to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect.
As a Home Based Sr. Specialist in Collections, you’ll interact with delinquent guests and negotiate payments arrangements for both inbound and outbound collections. You’ll provide a Target brand interaction with credit accountholders by treating them with respect and appreciation, displaying courtesy and friendliness. You’ll demonstrate problem solving skills by probing or making suggestions for the handling of exceptional account situations (e.g bankruptcy, CCC, deceased, legal, fraud, billing disputes, etc.). You’ll work in a multi-media environment that’s challenging and fast paced.
Start date: 9/29/2025
Training schedule: September 29th through November 8th (3 weeks of virtual classroom training and 3 weeks transition zone where your participation and attendance will be monitored).
Permanant schedule: 32 -40 hour flex when you work your Saturday, you will be given a variable day off that week to accommodate.
About you:
- Reside within the states of:
- Arizona (Mountain Standard Time Zone)
- Minnesota (Central Time Zone)
- South Dakota (Central Time Zone)
- Texas (Central Time Zone)
- Wisconsin (Central Time Zone)
- High School Diploma or GED
- Ability to work a flexible schedule including nights, weekends and holidays
- 1-2 years of previous guest experience or customer service experience
- Excellent verbal and written communication skills