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Consultant - Experience Design (UX/UI)
Job Type: Permanent
Work Model: Hybrid
Reference code: 130869
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Vancouver, BC
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
-
What will your typical day look like?
As a Junior Experience Designer at Deloitte, you’ll help craft intuitive, human-centered experiences that solve complex business challenges. Your day may include:
- Designing and iterating on information architecture, wireframes, prototypes, and user flows using leading tools, working with various client brand design standards and systems.
- Conducting user research and usability testing, synthesizing findings to inform design decisions and improve experiences.
- Creating experiences for both custom-built solutions and leading SaaS platforms such as SAP, Salesforce, and Microsoft Dynamics
- Leveraging Generative AI to accelerate ideation, create design variations, and enhance user research insights.
- Collaborating with multidisciplinary teams—including strategists, developers, and consultants—to align design solutions with client objectives and technical feasibility.
- Supporting client workshops and co-creation sessions, translating business needs into actionable design concepts.
- Contributing to Deloitte’s consulting engagements, embedding design thinking principles into strategy and delivery.
- Participating in the sales cycle, supporting RFP responses, proposals, and bid submissions with compelling design concepts and storytelling.
- Advancing Deloitte’s Experience Design practice, contributing to continuous improvement initiatives, knowledge sharing, and building market eminence through thought leadership and community engagement.
- Learning and growing through mentorship, design critiques, and exposure to cutting-edge methodologies and technologies.
At Deloitte, you’ll be part of a culture that values curiosity, collaboration, and innovation—where your ideas can make an impact.
About the team
You’ll join Deloitte’s Experience Design team, part of our Customer portfolio, a multidisciplinary group of designers, researchers, strategists, and technologists dedicated to creating human-centered solutions that drive measurable impact. We are a design community that thrives on collaboration and innovation, fostering growth and advancing designers who want to make an impac t.
We work at the intersection of business, technology, and creativity, helping clients reimagine experiences across industries and platforms. We combine design thinking, emerging technologies like Generative AI, and deep industry expertise to deliver experiences that are intuitive, inclusive, and scalable. From custom-built solutions to leading SaaS platforms, we design with purpose and precision.
Enough about us, let’s talk about you
- 0–3 years of professional work experience in UX, UI, or related design roles.
- Foundational design skills in UX/UI, including wireframing, prototyping, and user flows.
- Foundational research skills, including persona development and journey mapping to uncover user needs and pain points.
- Familiarity with design tools such as Figma.
- Comfort with digital whiteboarding tools like Miro to collaborate and co-create in virtual environments.
- Interest in emerging technologies, including Generative AI, and how they can enhance design processes.
- Understanding of SaaS platforms like SAP, Salesforce, or Microsoft Dynamics, and curiosity about designing for enterprise ecosystems.
- Strong collaboration and communication skills, with the ability to work effectively in multidisciplinary teams.
- Ability to craft compelling presentations and storytelling, translating complex ideas into clear, engaging narratives for clients and stakeholders.
- Analytical thinking and problem-solving abilities, with a focus on user needs and business objectives.
- Adaptability and a growth mindset, ready to learn from feedback and contribute to continuous improvement.
- Bonus points if you have experience with accessibility standards, design systems, or supporting proposals and RFPs.
You’re excited to contribute to Deloitte’s Experience Design practice, support client engagements, and help shape the future of customer experiences.
Total Rewards
The salary range for this position is $$50,000 - $82,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
