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Business Systems Analyst
DescriptionCome join the IT Annual Enrollment Readiness team where we leverage our passion and learning mindset as we get to ensure Humana IT systems are ready for sales season and peak business periods. This is a dynamic team that performs program and project management and drives the strategy for Humana's peak readiness efforts. In this engaging role you will help support the IT organization's readiness for our peak sales season and servicing seasons using your critical thinking, problem solving, and strategic planning skills. You will be supporting the program management team with technical analysis including: business projections and how these are translated into IT requirements, ad-hoc analysis and reporting needs, and other critical work to support our sales and customer service readiness.ResponsibilitiesThe Business Systems Analysis Professional performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.The Business Systems Analysis Professional formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.Required Qualifications2 years of technical experienceExperience in problem analysis and processRelationship managementExperience with Microsoft office suite including Word, Excel and PowerPointMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsBachelor's degreeProblem solving and consultation within complex environmentsExcel expertise, knowledge of databases, and Sharepoint administrationPowerBI knowledgeWorking knowledge of ad-hoc query tools and data repositories that support data extraction and manipulationKnowledge of Systems Development Life CycleKnowledge of Waterfall and Agile Development MethodologiesAdditional InformationHumana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipAssociates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationScheduled Weekly Hours40Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
