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Business Development Coordinator
Welcome to Normative
At Normative, we are committed to solving valuable problems through human-centered design consulting. Our team operates at the intersection of strategy, product design, and technology, helping organizations navigate complexity and drive meaningful innovation.
We believe that exceptional design comes from true partnerships, where collaboration is built on transparency, trust, and shared ownership. Our expertise in specialized problem-solving enables us to tackle hard challenges, leveraging deep domain knowledge and a user-first mindset.
If you enjoy building and managing tools and processes, seek to create real impact with consistency and efficiency, and believe in the power of collaboration and innovation, Normative is the right place for you.
About This Role
We’re looking for a motivated and detail-oriented Business Development Coordinator to support our business development and growth efforts. You will be responsible for delivering structure and operational excellence and acting as a go-to partner for our growth initiatives. You’ll work closely with our growth team leaders to bring our new opportunities to life with project designs and proposals that map back to customer needs and business opportunities. You’ll also work with our delivery and operations team leads to proactively identify new ways to bring value to our clients and grow our accounts.
Role Eligibility:
We intend to apply for funding through the Mitacs Business Strategy Internship (BSI) program. To be eligible, candidates must be a current student or a recent graduate (within the last 2 years) from a Canadian Academic Institution.
What You’ll Do:
- Lead Tracking and Campaign Design: Create and manage sequencing campaigns to drive proactive engagement in Apollo and other tools.
- CRM Management: Maintain data accuracy, optimize lead tracking, and enforce best practices in Hubspot and other tools.
- Support Growth Projects: Accountable for the day-to-day project management of Growth projects and priorities. Tracks tasks, monitors progress, and manages team to-dos, ensuring timelines and objectives are met.
- Account Management: Support the follow through of current account management strategies and teams to drive growth and client success.
- Proposal Development: Coordinate and drive the proposal process from kickoff through development, and submission.
- Sales Support: Contribute to a seamless sales experience in support of growth team and delivery team members
What You’ll Bring:
- 1-2 years of experience in a sales, business development, marketing, or coordination role.
- Project Management & Operational Excellence: Strong organizational skills to manage multiple projects and tasks effectively.
- Operational Proficiency: Familiarity with:
- Any CRM system (eg: HubSpot)
- Any lead tracking tool (eg: Apollo, Sales Navigator).
- Document production (eg: Google Docs, Google Slides)
- Sales material production (eg: Canva)
- Communication & Coordination: Clear and effective communication skills for both internal teams and external partners.
- Sales & Account Management Understanding: Familiarity with sales processes, proposal development, and account growth.
- Strategic Alignment: A proactive, self-starting attitude that matches Normative's growth ambitions.
Working at Normative:
At Normative, we offer a place where curious, driven people can do the best work of their careers in an environment built for autonomy, mastery, and impact.
We are a fully remote, highly collaborative team, designed to support independent thinkers who thrive in complexity, ambiguity, and high-accountability environments.
We operate with high trust and high accountability. You own your work, manage your time, and contribute at a high level - without micromanagement. We stay connected through deliberate collaboration, a well-defined organizational cadence, and shared rituals.
We expect ownership, directness, and bravery, but we also value introspection, creativity, and a positive mindset. We push for excellence while fostering continuous learning and growth.
We invest in our team with fair, clearly defined salary ranges, meaningful career growth opportunities, and a commitment to well-being. We support professional development, sustainable ways of working, and long-term success - for both our people and our company.
At Normative, we aim to foster an environment where everyone feels included and valued. This is demonstrated in our values, how we treat one another and our hiring practices. Diversity, inclusion, and belonging are core to our daily work. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, gender and sexually diverse communities, and people with intersectional identities. If you require any type of accommodation throughout the recruitment process, please indicate this on your application, and we’ll work to meet your needs. For further questions on accessibility, reach out to us at hr@normative.com.
