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Airline Customer Service Representative in ATL Airport - $18.50/hr (ATL CSA 2025)
About the position
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at the ATL International Airport. We cater to a distinctive clientele. We offer part-time and full-time positions.
Responsibilities
- Learn behind-the-scene workings of an international airport. ,
- Rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. ,
- Effectively navigate through various challenges and flight activities to ensure on-time performance. ,
- Professionally interact with high-profile passengers. ,
- Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
Requirements
- Eager to learn new skills ,
- Organized and logical thinker ,
- Make quick and rational decisions ,
- Problem Solving ,
- Ability to adapt quickly to unforeseen situations ,
- Effective communication skills and good listening skills ,
- Able to multi-task and carry out duties in a dynamic environment ,
- At least 18 years of age, high school graduate or G.E.D equivalent ,
- Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency ,
- English proficient, other languages are a plus ,
- Computer savvy
Nice-to-haves
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Benefits
- Excellent advancement opportunities ,
- Paid Training ,
- Dynamic Workplace ,
- Medical benefits ,
- Voluntary dental, vision, and a matching 401k plan ,
- Amazon Incentives