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Accounts Receivable Specialist (Bilingual)
<p><strong>About the job</strong></p><p>We are seeking a highly organized and motivated individual to join our accounting team, focusing on trade accounts receivable, loan receivables, and loan collection activities. Bilingual proficiency in French is required.</p><p>You’ll be part of a collaborative, high-performing finance team that values accuracy, accountability, and excellent client service. Professionalism and discretion are essential, as you’ll work with sensitive financial information. A background screening will be required. This position supports two affiliated organizations, so flexibility and the ability to move seamlessly between systems and workflows are key.</p><p><br></p><p><strong>The Company</strong></p><p><strong>Beautifi </strong>is a consumer finance and technology company that empowers individuals to obtain the care they want and need with flexible loans on their own terms. The Beautifi platform supports the discovery of elective medical procedures, as well as the doctors and clinics that provide them. We're the fastest growing company in our space, and have ambitious goals to become the leader in elective medical financing across surgical, dental, fertility and medical aesthetics procedures. We will do this through our excellence in partner and client experience, brand awareness and a superior tech platform....and our world-class team! Don't miss your chance to be at the forefront of our exciting journey and rapid growth!</p><p><br></p><p><strong>Key Responsibilities and Activities</strong></p><p><strong>Loan Accounts Receivable:</strong></p><ul><li>Manage the AR Payments inbox and assign inquiries to the appropriate team member</li><li>Manage and respond to borrower payment inquiries and inbound calls</li><li>Review and approve borrower requests, including additional payments, prepayments, restructures, chargebacks, deferred or skipped payments</li><li>Process daily loan PAP files and submit to the bank for approval</li><li>Review and file PAP validation reports</li><li>Post daily chargebacks to loan accounts and communicate details to the Collections Specialist</li><li>Review and approve borrower payment promises, monitor reprocessing attempts, and ensure timely follow-up</li><li>Contact clients via phone, text, and email regarding missed payments or broken promises, negotiating repayment plans for loan and insurance arrears</li><li>Collaborate closely with the Collections team to ensure accuracy and timely resolution of borrower accounts</li><li>Support clients with account or payment inquiries and guide them to borrower portal self-serve options</li></ul><p><br></p><p><strong>Trade Accounts Receivable:</strong></p><ul><li>Prepare and issue AR invoices</li><li>Post AR payments against invoices</li><li>Process credit card payments for marketplace invoices</li><li>Perform collections on outstanding trade AR balances</li><li>Maintain organized records and filing for AR documentation</li><li>Ad Hoc / Cross-Training:</li><li>Cross training with other accounting team members to ensure coverage and support, including: Funding accounts payable, Trade accounts payable, and Insurance receivables</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li>Bilingual in English and French is required</li><li>Prior accounts receivable experience required</li><li>Self-motivated, quick learner, and highly organized</li><li>Pleasant, professional, and team-oriented</li><li>Proven track record of high performance and attention to detail</li><li>Able to multi-task and prioritize effectively</li><li>Strong written and verbal communication skills</li><li>Comfortable with documentation and administrative tasks</li><li>Proficient with Word, Excel, Outlook, and other computer applications</li><li>Strong phone demeanor with a friendly and professional attitude</li><li>Adaptable and eager to learn in a dynamic environment</li></ul><p><br></p><p><strong>Location</strong></p><p>This is an <strong>in-office</strong> role, preferably based in our Toronto office. Our office is located in the heart of Liberty Village.</p><p><br></p><p><strong>What we offer</strong></p><ul><li>Base salary: $55,000–$60,000, commensurate with experience</li><li>Performance-based bonuses</li><li>Dental, vision, and health benefits – 100% employer-paid (excluding LTD)</li><li>Paid vacation: 2 weeks to start</li><li>Professional development opportunities for high performers</li><li>Advancement opportunities for high performers</li><li>Fun, fast-paced start-up environment with an energetic workplace</li></ul><p><br></p>